Refund Policy

On cancellation of refundable booking the refund processing will take time between two(2)-to four(4) weeks to show refund back on your credit card statement. Reasons for the specified processing time are based on billing cycle of your credit card company and processing time of the bank. The refund depends on numerous factors such as the hotel’s cancellation policy, time of cancellation and processing fees etc. For more details refer to the cancellation policy mentioned above.
In case the reservation is not confirmed, we will not charge you anything on your credit card and release the whole amount if any that was held on it immediately. Now after we do this, it will still take two(2) to four(4) weeks for the bank to process the refund and to show the refunded amount on your credit card.

The deposit / online payment to be paid in advance equivalent to total room nights booked for the entire stay to get the confirmed reservation.
We accept deposit only against the Maestro, Visa and MasterCard. For any alternate mode of payment, please contact the hotel’s reservations.
Corporate reservations need to be secured by a company credit card. For any alternate mode of payment, please contact Hotel’s Reservation.
Group bookings of four or more rooms require cancellation notice to refund the deposit as specified in cancellation & early checkout policy.